Privacy policy 🔐

Ichibani Sàrl, A-One Business Center, Z. A. La Pièce 1, route de l’Etraz, 1180 Rolle is responsible for the processing of your personal data collected in the context of this privacy notice.

We respect your privacy and are committed to full transparency about how we collect, use and share your personal data.

This privacy notice informs you how we treat personal data that we collect from you, that you provide to us or that we may collect from other sources. This includes the various ways in which you interact with us, including in person, by email or telephone, through our website and App, or through our pages on social networks.

If you have any questions about your personal data, you can contact us by email or by phone +41 21 805 05 15.

The purpose of this privacy notice is to:

  • to list the personal data we collect from you;
  • to explain the purposes for which we process this data and to specify
  • the legal basis on which we do so;
  • identify with whom this data is shared and whether it is transferred abroad;
  • set out the security measures we take in relation to such data;
  • inform you of your rights with regard to your personal data and how you can exercise them;
Our privacy policy
By interacting with us or providing us with your personal data, you agree to the rules described in this privacy notice. If you do not agree to these rules, please do not use or visit our website or provide us with your personal data. Ichibani Sàrl reserves the right to make changes to this privacy notice, which will be effective immediately upon posting on our website. Please check our website regularly for any changes.
What personal data do we collect ?

When you interact with us, for example via our website and App, our social media accounts, by email or telephone, when you visit our physical premises or at events, we may need to collect your personal data.

We only collect personal data that you provide to us, that result from your actions on our website and/or that we need to offer you or improve our product offering, or on the basis of another legitimate interest:

  • Contact and identification information such as surname, first name, physical and/or e-mail address, telephone number, as well as a copy of an identity document and communication metadata such as your IP address, time signature and, possibly, information on your geographical location;
  • Identification information, such as username, account ID, and authentication information, such as passwords and answers to security questions. If you connect to our website using your social media accounts, we may also collect identification and authentication information for these accounts.
  • Transactional information, such as payment details (e.g. credit card or bank account numbers) and billing address;
  • Information from your social media accounts, such as profiles, photos, videos, stories, comments and other content generated by you where our brands and/or services are mentioned or appear, when you authorize a third-party social network to share your personal data with us or when you use a social networḱ feature that is integrated into one of our websites ;
  • Professional information if you respond to a job offer or send an unsolicited application, such as previous work experience, educational institutions attended, references or certifications ;

We collect this data directly from you when you provide it to us.

We also collect your information via intermediary websites offering co-working spaces, such as Instant Offices, if you use their website and platform to book a space on our premises.
In addition, we may have access to your information indirectly through our business domiciliation services for our customers. However, this information is not retained.

We may also collect personal data from public sources and social networking platforms. This information may include personal data from your profile on a social network, which you authorize that network to share with us in accordance with their rules.

Nous utilisons aussi des cookies et autres technologies de suivi (par ex. pixels, balises web et APIs) qui collectent certains types d’informations lorsque vous interagissez avec nous sur notre site web ou via nos pages de média sociaux, tels que l’adresses IP, la localisation, les appareils ou préférences de navigation, le système d’exploitation, la source, la durée de la visite, les pages consultées, etc. Pour de plus amples renseignements, veuillez consulter notre notice sur les cookies.

We also use cookies and other tracking technologies (e.g. pixels, web beacons and APIs) that collect certain types of information when you interact with us on our website or via our social media pages, such as IP address, location, browsing devices or preferences, operating system, source, length of visit, pages viewed, etc. For further information, please consult our Cookie Notice.

Why do we collect your personal data and on what legal grounds ?
We collect and use your personal data in order to:
  • respond to your queries and requests for information;
  • process your requests and instructions relating to the services we offer;
  • provide you with our co-working space services and any related services offered by Ichibani Sàrl;
  • to inform you of work and/or maintenance in connection with our offices;
  • to carry out commercial transactions with you in connection with your orders;
  • provide you with relevant marketing and communication services; answer your questions and/or manage your participation in a contest or event organized by us;
  • optimize your user experience on our website;
  • to respond to unsolicited or other requests for employment;
  • to meet the needs of security and maintenance, evaluation, risk and/or conflict management and archiving;
  • to keep records of our activities in order to comply with our financial or legal obligations.

We process your data on a pre-contractual and/or contractual basis for all your interactions with Ichibani Sàrl related to our services, including your contact with us or your requests for information, as well as any related commercial transactions. We will process your personal data on the same basis if you take part in a competition or an event organized by Ichibani Sàrl, if you respond to a job offer or if you send us an unsolicited application.

You may subscribe to our communications and marketing materials, such as our newsletter or mailing list. In this case, we will explicitly ask for your consent to process your personal data. Please note that you can exercise the option to unsubscribe or withdraw your consent at any time by using the “unsubscribe” option or by contacting us by email. For consent issues related to cookies, please see our Cookie Notice.

In addition, we may inform you of services adjacent to those you already enjoy, which may prove useful and advantageous to you. In this case, it is in the legitimate interest of our company, as well as yours, that we process your contact information as well as transactional information such as the history of our contractual relations. Please note that in this case, you have the right to object to the processing by contacting us by email. It is also in our legitimate interest to process some of your information to ensure the security of our premises, IT systems, staff and customers.

Finally, we have legal obligations under national and international law. In order to fulfill our obligations, we process your personal data for compliance purposes, in order to comply with our financial or legal obligations.

With whom do we share your personal data and is it transferred abroad ?

We do not sell your personal data.

We may share your personal data with some of our suppliers (such as our IT hosting company, our trustee, our billing software, our IT specialist) and our marketing and communication partners (e.g. CRM services and newsletter publication and distribution services), or with the authorities (e.g. the Commune de Rolle).

Most of our suppliers are located in Switzerland, the European Union (specifically France and the Czech Republic) and Great Britain.

If you use websites or intermediary platforms offering coworking spaces, such as Instant Offices, to reserve space on our premises, please note that these platforms may be located or have entities outside Switzerland, notably in the European Union, Great Britain, the United States or Canada. If you use these platforms, please note that your data may be transferred to these territories.

For our website, we use Google Analytics (GA) and other tools offered in its suite, as well as Pixel META, which may involve data transfers to the USA. For more information on GA and these tools, and on how to deactivate it, please consult our Cookie Notice.

We may also use plug-ins on our website linking to social media platforms. The third-party platform’s use of information collected from you (or as authorized by you) is governed by its own privacy notice and your settings on the service. If you do not wish a third-party social network site to attribute data collected via our website to your account on that social network, you must log out of the relevant social network site before visiting our website.

How is your data stored, secured and maintained ?
We take all reasonable technical and organizational precautions to secure your personal data against loss, unauthorized access and other violations. This data will not be shared with third parties, except as provided in this privacy notice. When the personal information we collect is no longer required for a given purpose or on the basis of a legal requirement, we will destroy or anonymize it. We also undertake not to retain your personal data should you show no interest in our services for a defined period after the end of your last contact with us.
Your rights - How to access and correct your personal data !

You can exercise your rights by simply contacting us by email. You can request access to your personal data, as well as correct or update it.

If processing is based on your consent, you have the right to withdraw it at any time. You can unsubscribe from our newsletter to stop receiving marketing communications from us by using the “unsubscribe” option or by contacting us by email.

If the processing is based on legitimate interest, you have the right to object to the processing.

To help us process your request, please provide us with your full contact details, so that we can identify you securely.

You can also restrict the use of tracking technologies, such as cookies, by configuring your browser to warn you before accepting them, or you can simply set it to refuse them.

If you feel that we are not respecting your rights or our obligations, you can lodge a complaint directly with the Swiss data protection authorities.

This Privacy Notice and all matters arising therefrom or in connection therewith shall be governed by Swiss law. You agree to submit to the exclusive jurisdiction of the courts of Ichibani Sàrl’s registered office.

Ichibani Sàrl – February 2024